CHRISTMAS ORDERING DEADLINES: FOR GUARANTEED DELIVERY FOR THE CHRISTMAS PERIOD
UNITED KINGDOM: Friday 16th December
AUSTRALIA & NEW ZEALAND: Thursday 1st December
REST OF THE WORLD: Friday 2nd December
USA, CANADA & CENTRAL EUROPE: Tuesday 6th December
NORTHERN EUROPE: Friday 9th December
CHRISTMAS ORDERING - EXTENDED RETURNS
Order with confidence!
Any orders placed in October, November or December can be returned to us by 20th January 2023 for a refund or exchange (normal terms apply).
Outside of the UK, you have until January 30th 2023 to return items to us (normal terms apply).
ROYAL MAIL STRIKES - Don't worry, we have it covered!
We use various shipping partners including DPD and FedEx, so our deliveries will NOT be affected by any Royal Mail strike action.
ORDER WITH CONFIDENCE – FREE RETURNS AND FULL MONEY BACK GUARANTEE!
We aim to dispatch all orders within 3 business days.
EIRE/EUROPE/REST OF THE WORLD – WE SHIP WORLDWIDE!
Please note we ship safely worldwide so please order with confidence. Dispatch details are the same as UK but please allow a little extra time for delivery. Please order with confidence as we offer a full free no quibble returns policy (Subject to our normal terms and conditions – see here).
POSTAGE AND PACKING RATES:
UK – Royal Mail Tracked & Signed: £3.95 per order
All standard UK orders are tracked by Royal Mail upon dispatch.
For an urgent order, why not try...
UK – Next Day Delivery: £6.50 per order
If you need your order in a hurry we offer a next day service by courier to mainland Britain. The order cut off for this service is 1:30PM. All orders placed on a Friday after 1:30PM will be delivered the following Tuesday. Please note that no deliveries are made on UK Bank Holidays. This service is also available to the Channel Islands, Northern Ireland, Isle of Wight, Isle of Man and the Scottish Highlands; however your order may take an extra day to be delivered to these destinations.
EUROPE & THE REST OF THE WORLD:
International Tracked: £12.00 per order up to £50, £15 per order between £50.01 & £100, then an additional £5 per £50 extra spent (Secure Delivery Service)
PLEASE NOTE: In some European countries you may be asked to pay a surcharge to receive your parcel.
For delivery enquiries please call 01933 314786.
We use a secure payment facility provided by Opayo to take payments over the Internet. This means your details are encrypted using the latest SSL technology before being forwarded to your bank for approval. We do not receive your credit card details - these are securely stored so that they remain safe from prying eyes.