DELIVERY INFORMATION
UK- All orders are despatched same day(subject to stock levels).98% of orders are sent within this period however please allow up to 14 working days for despatch.If you require your order for a certain time or special occasion please let us know so we can organise this for you(there is a facility to add instructions to your order when you place your order online).
Please order with confidence as we offer a full free no quibble returns policy(subject to our normal terms and conditions-see below)
Eire/Europe/Rest of the World-Please note we ship safely worldwide so please order with confidence.Despatch details are the same as UK but please allow a little extra time for delivery
POSTAGE AND PACKING RATES
UK - £1.50 per item up to a maximum of £6.00.
Europe - £2.00 per item up to a maximum of £8.00
Rest of the World - £3.00 per item up to a maximum of £12.00
For delivery enquiries please call 0800 035 0241
Extended Returns We strive to offer only the best quality products and believe you will be delighted with your purchase from Tshirtgrill.com. However, if you are unhappy with the product in anyway it can be returned to us following the steps outlined below. We aim to keep the process as simple as possible.
If you wish to return an item(s) for an exchange or refund simply package your garments up and include a covering letter or a copy of your delivery note with your instructions.
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UK Customers we offer a free returns service .Simply send your parcel to;
FREEPOST
RED NOISE INTERNET GROUP
No postage is required.If you wish to exchange a garment we would require £1.50 per item to cover return postage(cheque made payable to Red Noise Internet Group).If you have received an item in error(made by us) there is no need to pay for return postage.
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For International Customers outside the UK please send your parcel to;
TSHIRTGRILL.COM
RETURNS DEPT.
PO BOX 6854
RUSHDEN
NORTHANTS
NN10 0ZN
UK
All international customers are responsible for their own return postage costs
Please note we cannot accept garments back that have been clearly worn or washed unless they are faulty.
If you have any questions or queries please do not hesitate to contact our customer service team at custserv@tshirtgrill.com and they will be happy to help in any way.Alternatively call free on 0800 035 0241(Outside Uk 44 1933 311999)